Privacy Policy
Last updated: 9 October 2026
The ENT GUT Clinic (“we”, “our” or “us”) respects your privacy. This Privacy Policy explains what information may be collected when you visit our website, contact us or request an appointment, and how that information may be used.
Information you may provide
When you use our website or contact the clinic, you may provide:
- Your name, mobile number and other contact details.
- Your preferred specialty, appointment date or other booking details.
- Information you choose to include in a message, enquiry or appointment request.
- Information you provide when you call, email or message the clinic.
Please avoid sharing detailed medical records or sensitive health information through a general website form or WhatsApp unless the clinic specifically asks you to use that channel.
Information collected when you visit the website
Our website may collect basic technical information such as your browser type, device, pages visited and approximate usage information. This may happen through website hosting, security tools, analytics or cookies if those tools are enabled on the site.
How we use information
We may use information you provide to:
- Respond to your enquiry or appointment request.
- Contact you about appointment availability or changes.
- Direct your request to the relevant clinic team or specialty.
- Maintain website security and manage spam.
- Improve the website and clinic communication, where applicable.
- Meet legal, record-keeping or regulatory obligations.
A website appointment request is not confirmed until the clinic contacts you and confirms the details.
How information may be shared
We do not sell your personal information. We may share it when reasonably needed with:
- Clinic staff involved in responding to your request or providing care.
- Website hosting, form, security, communication or technical service providers used to operate the website.
- WhatsApp or other communication providers, if you choose to contact us through those services.
- Authorities or other parties where disclosure is required by law or needed to protect rights and safety.
Cookies and third-party services
Our website or embedded services may use cookies or similar technologies for essential functions, security or analytics. Third-party services may handle information under their own privacy policies.
Data storage and retention
We keep information only for as long as reasonably necessary to respond to your request, operate the website, maintain relevant clinic records, meet legal obligations and resolve disputes. Retention periods may differ depending on the type of information and the reason it was collected.
Security
We use reasonable safeguards intended to protect information handled through the website and clinic communication channels. No website, messaging service or electronic transmission can be guaranteed completely secure.
Your choices and requests
You may contact us to ask about, correct or request deletion of personal information you submitted through the website, subject to applicable law and any record-keeping obligations. You can also choose not to submit information through a website form and contact the clinic by phone.
To make a privacy request, email theentgutclinic@gmail.com or call +91 92209 60066. Please do not include detailed medical records in your request unless the clinic asks you to provide them through an appropriate channel.
Children
A parent or legal guardian should contact the clinic on behalf of a child and should provide a child’s information only when necessary for an enquiry or appointment.
Links to other websites
Our website may link to third-party websites. We do not control their content or privacy practices. Review their policies before sharing information with them.
Changes to this policy
We may update this Privacy Policy as our website or practices change. The latest version will be posted on this page with its updated date.
Contact us
For questions about this Privacy Policy, contact:
The ENT GUT Clinic
108, First Floor, Eros City Square, Sector 49, Gurugram, Haryana
Email: theentgutclinic@gmail.com
Phone: +91 92209 60066
WhatsApp: +91 86480 00088
